Moody Lemon is a clean, herb-powered skincare brand known for its natural ingredients, gentle formulas, and effective solutions for everyday skin concerns.

Yes, all Moody Lemon products sold here are 100% authentic and sourced directly from the brand or authorized distributors.

Yes! We offer shipping across NZ. Delivery times may vary based on your location.

Orders are usually processed within 3-4 business days. Delivery typically takes 8-10 working days, depending on your location.

Due to the nature of skincare products, we only accept returns if the product is damaged or defective upon arrival. Please reach out within 48 hours of receiving your order.

Once your order is shipped, you’ll receive a tracking link via email.

No, COD is not available, but we are working on it and can launch soon.

Of course! Feel free to DM us on Instagram with your skin concerns, and we’ll help you choose the right Moody Lemon products.

Moody Lemon products are crafted with gentle, natural ingredients suitable for most skin types. Please read the product description and ingredient list carefully before purchasing. If you have known allergies to any of the ingredients, we recommend avoiding that product. For your safety, always perform a patch test on a small area of skin or consult with a dermatologist before use.

Yes, we run seasonal offers and combos. Follow us on Instagram to stay updated on promotions and limited-time deals.

Yes! We can pack your order beautifully for gifting. Just leave a note at checkout or message us directly.

At Moody Lemon, we strive to keep your shopping experience simple and straightforward:

• The price you see on products includes all product costs and our business margin.
• We charge a small flat shipping fee on every order to help cover courier costs.
• If your delivery is to a rural or remote area, part of the extra shipping cost is covered by us to keep things fair.
• Ordering multiple products from different brands does not mean you pay shipping multiple times — our flat shipping fee applies per order.

We want to make sure you have a smooth, transparent, and enjoyable shopping experience with no surprise charges at checkout.

You can reach out to us via Instagram DM or email us at customercare@moodylemon.com. We’re happy to help!